Archives

How to make a great interview

No one likes taking part in a dull, predictable conversation. No one likes watching boring interviews. But all of us enjoy interviews that accidentally turn into an argument or that make us feel good about ourselves. The best way to do that is to ask thought-provoking and insightful questions such as:

  • What did you feel when your father passed away? How would you describe that feeling?
  • Why you didn’t leave the country after those events? What impact did this decision have on you?
  • What’s your attitude to those who thinks this way? Do you agree they should be…

You got the idea. Thought-provoking questions are necessary if you want your interview to be engaging and memorable both for your guest and your audience. Here’s how they contribute to that.

Thought-provoking questions:

  1. Help you stand out among other interviewers.
  2. May lead to a series of questions and topics you didn’t expect to arise.
  3. Make the interviewee look good or put them on the spot instead.

These types of questions spice things up and put your interviewee on a spot. It shouldn’t necessarily be an open conflict, but it should be provocative and hard to answer right away. Easy questions have no challenge for the interviewee. So this is one way to use those questions: create a small conflict and push the buttons that may lead to a debate.

Though there’s another way to use thought-provoking questions. Put the interviewee in a spot where they can express their opinion and prove their expertise and status. Give them the green light to show their best side. That’s why people do interviews: to build their media platform, to share their ideas with a new audience, and to feed their ego.

It’s totally fine to use insightful questions to make your hero look good in the eyes of their followers. Their answers will also make their audience feel smart, valued, and honored.

Protect your people

Working in studios designers face three challenges:

  1. Toxic environment: time tracking, project managers constantly hanging over your shoulder, endless meetings, and other.
  2. Lack of direct communication with a client. Managers are often a hindrance, not a solution of the problems. Designers act blindly.
  3. Useless and unimportant work. People are thrown on projects and products no one cares about. That’s devastating.

If you’re a leader, a manager, or a CEO, avoid these three things in your team. Protect your people’s time, respect their focus, and feed the motivation.

Keep your pace ★

Writers and designers are afraid of ChatGPT and other AI services popping up all over the place. They shouldn’t be. It won’t leave you out of work unless you do one thing: keep moving.

TV didn’t kill theater. The internet didn’t kill TV. Remote work didn’t kill offices. Those things changed the game, but didn’t kill prior technologies. They just kept going. Nobody likes change, but it’s not death.

AI is yet another tool to your arsenal. It won’t replace you, because it can’t feel and reflect. It runs algorithms designed by… humans. It was designed to replicate and repeat ideas invented by humans. And most of the work today can’t be trusted to AI. Not without a human supervision.

ChatGPT can write a good summary, give some ideas, and spur your imagination. But it can’t create new meanings. Humans exceed AI in innovation. And I don’t think AI will ever come any close to what we are capable of when it comes to creating new paradigms, concepts, and ideas.

Don’t panic. It’s a long-term run. A marathon, not a sprint. Keep your pace and stay in the game as long as you can by bringing new meanings and ideas to the people you serve. It never goes out of fashion.

Be careful with bold ★

I ran into this thread by Andrew Nalband where he shares a technique of marking text bold and color highlights to make it easier to scan the draft. Good point, but he does it the wrong way.

Take a look at Andrew’s draft. You can see words, but they make no sense without a context. What does mean “content” in the middle of the first sentence? How is that related to “presentation” and other words marked bold below? You have to read the whole sentence to understand this text.

Here’s another example. I excerpted a few paragraphs from El Pais article and marked their random parts bold. If you read only the bold text, you won’t get a shit of what’s going on here.

Bold text in the middle of a paragraph is a bad idea. It doesn’t help a reader get to the main idea faster and doesn’t make it easier to skim through. On the contrary, it creates additional visual noise and thus hinders reading.

In the end, a reader has to do the double work: read the whole text and fight the distraction. You wanted to draw their attention to some important fact, but instead you made them read the whole thing.

Fortunately, it’s easily fixable. Mark text bold only in the beginning of a paragraph. In this case, your text will look like my post about failures:

This way you don’t have to jump over the text, all you need to do is to scan the beginnings of the paragraphs. It’s way faster and easier to do.

It’s also more convenient for a reader to digest a piece structured this way. Even if people won’t read the whole piece, they’ll be able to catch the core idea of my post and get what they’ve come for.

How to suck at anything

Twitter is full of threads with “universal solutions on how to succeed in anything”. Well, let me share some reverse advice looking at this question from the other side.

  1. Give a shit what others think of you. Their opinion is all you have to care about when starting a new project.
  2. Multitask whenever possible. Do as many projects as you can at the same time. Time is limited, so try to increase your impact by doing more things.
  3. Scroll your social feed at least two hours a day to stay tuned to the useless shit unknown people brought to you.
  4. Check your inbox every five minutes. It’s important to be in touch ASAP. Don’t miss a thing!
  5. Focus on the outcome rather than the process. Everyone knows that results matter the most in life!
  6. Stay up late for extra work. Nights are the best time for creativity, all geniuses sacrificed their sleep for success.
  7. Eat as much as you want and at any time of the day. The food is just a fuel for the body, so stop worrying about junk food and all that. We’re all gonna die anyway.

If you know more ways to fuck up your life, share the wisdom in the comments.

Know your focus ★

For the past three years I’ve worked with and for various product and SaaS teams. They were from different industries. But all of them had one common problem—bad focus.

I can’t count how many times I’ve seen small teams and products initially aimed at a certain audience transformed in the minds of their founders into humongous, rigid structures. Simply because founders lost their focus.

I can’t count how many times I’ve heard these words: “We need to get attention of everyone on our product. Our product should be universal. Our goal is to corner the market and beat those big guys!”

Really? I believe your starting plan was to create a better user experience for a certain segment of the market, rather than corner it. But appetite comes with eating. This rising appetite blinds people and makes them lose the way.

Knowing your focus and saying no to other things is the most important lesson I’ve ever learned.

The lack of focus erodes ability to flex and accomplish your initial goals. In 99% of the cases the focus shifts to money, and here’s why.

Startups are hungry and it’s a good thing. Business should stay hungry. Hunger keeps the mind clear and the focus precise. However, you have to control your hunger and not let it become a starvation. Have a bite once in a while. Starving businesses lose their focus easily.

It’s not long before they start eating anything that comes their way, just to beat this sick feeling at the pit of a stomach. Side projects, little opportunities to make some money on the side, new feature that your customers want to see, a darn dark theme, or a mobile app. That’s how it always starts. The end is never that fun though.

You probably wouldn’t like the idea of feeding your body with crap like chips and coke. To stay healthy, efficient and strong you have to eat proteins, slow carbons, greens, and drink a lot of water, not soda. The same goes for business. You should be cautious about what you’re feeding your product with. The businesses feed with ideas, hypothesis and guesses you take. Take one and go with it. Don’t squander.

Control your hunger and know your focus. Otherwise you’ll end up creating a product that has no market, no demand, and no unfair advantage. All of that is simply because of a bad focus.

Astara: the land of kind people, black tea, and wild humidity

I took these photos a month ago on my winter holidays in Astara, Azerbaijan. I wanted to catch live moments of those sunny days—joyful, sad, peaceful, and exciting at the same time. With this intention I took camera and shoot.

I know that when you wish for something without expecting anything back, it always comes your way. Maybe not when you want it and not the way you want it, but it’ll find the path. That’s how it works. My goal was to show how these people live, what they think, what they care about. I hope now you can see it, too.

Çayiçi. In Azerbaijani it literally means “a man who brews tea”

Asaf is reading the Quran during the memorial service.

Mountains' view. I got lucky to catch a few sunny days in a row which is a rare thing in January here.

Hasan bala (az. balá — child, kid).

Hasan bala is teasing me.

Anam (az. ana — mother).

I regret I didn’t take a proper portrait of that elderly woman.

Tahir, a driver of the cab, is being curious about me. He also writes poetry. After we get to know each other he read us some of his verses.

Tahir’s cab is an old Renault. He took us to the graveyard.

Graveyard is always quiet.

Nuretdin dayı with his granddaughters came by for tea (az. dayı — uncle).

Arzu and her nieces at the orange tree.

Petting local cats.

Pomegranate trees are all over the place.

Walk by the sea with anam and Arzu.

The Caspian was calm, and so was I.

Ten takeaways from “It Doesn’t Have To Be Crazy At Work”

The first book I read this year, and it was good. Jason Fried and David Heinemeier Hansson managed to balance the brevity and depth of their thoughts and keep their vision clear.

Instead of bringing new ideology or another corporate bullshit standard, they offer common sense as a universal tool—like a Swiss knife—to make decisions and handle chaos in any situation.

Their book is an easy-to-digest and ready-to-go manual for those who finally want to make a change at work and feel good about it rather than stressed, anxious, and humiliated.

Here are my ten takeaways from it:

  1. Bury the hustle, go with calm. Calm is meetings as a last resort. Calm is asynchronous first, real-time second.
  2. No goals. Goals are fake. Nearly all of them are artificial targets set for the sake of setting targets.
  3. Deliver updates in six-week cycles, no sprints. Fix a deadline and budget, flex the scope.
  4. Do good work. Most of the time it’s enough to stand out.
  5. Less is more. Stop chasing many and much, choose just one target, and aim.
  6. Protect your focus. Depth, not breadth, is where mastery is often found.
  7. Productivity is a myth. Filling every moment with something to do is all it’s about these days. Dump it.
  8. No public calendars. Time is the most valuable thing we have. We don’t have the right to decide how our teammates should spend it. We may think it’s a meeting, they consider it’d better be an email.
  9. No all-nigters and 80-hours weeks. Sleep, eat, and rest enough. In the long run, work is not more important than sleep.
  10. Hire only those who fit your mindset. No rock stars and fancy titles would do if you don’t feel right about the person applying for a position.

I came to most of these ideas while running my design studio. It was good to see that an ocean away there’s a company run by similar ideas and principles.

Check out the book at 37signals' website →

Note-taking is the key to consistent writing

Let me share two principles that help me write consistently and be abundant: write everything down and keep it simple. Let’s look at them closer.

Write everything down. It’s a fundamental principle of my writing process. I guess nothing gave such a boost to my writing as building a habit of taking notes. There are three reasons for doing that:

  1. Taking notes frees up the space for new ideas in your head. Since I’d begun writing down all the ideas that crossed my mind, the more new thoughts started coming in. My wife often observe me rushing to my desk from the bed to write down the idea that arose in my head before sleep.
  2. Writing ideas down helps to structure the knowledge and experience you’ve gained. Writing and deconstructing things I’ve learned was the easiest way to understand them much deeper and turn them into simple but efficient management principles. No video or audio can do so. Writing is the only creative process that implies analysis.
  3. Writing is the fastest and cheapest way to share your knowledge with others. Videos and podcasts require many additional skills and postproduction, while writing doesn’t take much time and energy to convey a message. Also reading is a natural way to get the idea, while a video or a podcast doesn’t allow you to skip a part of it without losing the context or some important details.

Keep it simple. I’m talking about note-taking, of course. I know that some of you may have a tendency to hunt for a new super powerful all-in-one perfect application that would empower you to start taking notes. I’ve been down that road. That’s a self-deception.

Dump this idea. Don’t wait for the perfect tool. It won’t make a difference to the world, but your writing may.

You already have a note app on your phone. It already has hashtags, folders, headings, bullet points, etc. You don’t need a list of unique features to make a grocery list, same goes for ideas. All you need is to start writing them down.

The simpler your note-taking process is, the better. I use standard Notes by Apple to jot down my thoughts. It’s enough to capture the idea that came to me and make the first draft so I could forget about it and move on. Any app that has autosave, folders, hashtags, and cloud sync will work.

This is how my note-taking system looks like

To sum up:

  • Write down all ideas that cross your mind
  • Take notes so you could forget and get back later to edit them
  • Keep your note-taking system simple
  • Use a standard app that is aimed at getting the job done
  • Use hashtags for topics and folders for projects

The next time you’re going to write something on social media, open you notes, pick one topic and simply edit this. No need to write from scratch anymore, you will always have a list of ideas to go with.

Most meetings are pointless

Before making an appointment, I ask myself a few questions. Is it possible to do what I’m going to do without a meeting? Is it possible to solve this without another Zoom call? How else can I accomplish this task?

In half of the cases, I figure out that a meeting can be replaced with a letter, a scheduled message, a screencast, a voice message, or an old-fashioned phone call.

Situations when meetings are not necessary:

  • to get an unambiguous “yes” or “no” answer
  • to update the status of ongoing tasks
  • to request information
  • to ask for or give feedback on a design layout
  • to make edits and suggestions to a draft
  • to make onboarding for a new admin panel of a website

✅ Situations when meetings are necessary:

  • to hold the initial meeting of the project
  • to present a logo, a website, or other deliverables from the contract
  • to resolve a personal conflict among parties of the project
  • to share knowledge and experience: one-on-one meetings, team training
  • to discuss issues that require a lot of clarification: briefing, cost estimate, agreement

This principle helps to understand whether a meeting is needed or not. If my email does more harm than good, a meeting will be a better option. For example, if there is increasing friction in the project, you should not dispute via email. Discuss disagreements face to face, this way it will be much easier for you to calm the interlocutor and resolve the conflict.

Though if the text allows you to solve the problem without putting the project and the relationship with a client at risk, you may cancel a meeting and find another way to get the job done. For example, it is more productive to comment on a new design layout in Figma and then hold a call on demand to discuss the feedback you gave rather than stare at the layout you’ve never seen before.

The main secret to making more time is to reduce the number of meetings. Half of the meetings people have are fucking pointless and unnecessary.